Complaint Letter

Use this complaint letter template to explain a problem and request a fair resolution.

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CategoryBusiness Reading time1 minute Last updatedJune 2026

This template is for general informational use and should be customized for your situation. It is not legal, financial, employment, housing, or school advice.

[Date]

[Your Name]
[Your Address]
[City, State, ZIP Code]

Dear [Recipient],

I am writing about [Issue].

On [Date], [Describe What Happened]. This caused [Impact or Problem].

I would appreciate your help resolving this. I am requesting [Desired Resolution].

Sincerely,
[Your Name]

What is a complaint letter?

A complaint letter is a written message used to communicate a specific request, notice, explanation, or response. The goal is to be clear, respectful, and easy to understand.

When should you use it?

Requesting a resolution
Documenting a business issue
Following up professionally

Tips for writing this letter

State the issue clearly.
Include relevant dates, order numbers, or account details.
Ask for a specific next step or response.

Frequently asked questions

Can I edit this template?

Yes. Select Edit Letter to customize the plain-text draft before copying or printing.

Should I keep it short?

In most cases, yes. A clear, respectful message is usually better than a long explanation.

Can I send it by email?

Usually yes, unless the recipient specifically requires a printed, mailed, or signed copy.